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This store has earned the following certifications.
Pillow Perfect / Outdoor Pillows
【Material】
Melody Elephant patio throw pillows are crafted from durable and weather-resistant materials, with a high-quality polyester fabric. These pillows are designed to withstand the elements and prevent fading from direct sunlight. Each package includes 2 pc 18 x 18 inch outdoor pillow covers and 2 pc matched pillow inserts.
【Water Repellent】
With 90% water-resistant fabric, these pillows are easy to clean. Coffee, juice, wine, and other liquids can be wiped away seamlessly with a damp cloth or napkin. However, they are not suitable for use during rainy days.
【Durability】
Melody Elephant patio throw pillows are built to last. They feature UV-resistant and water-resistant materials, ensuring that the color remains vibrant for up to 500 hours of direct sunlight exposure. We promise you won't have to worry about fading or damage from the elements.
【Fast Rebound】
The pillows are delivered in a compressed package, which may take some time to rebound after transit. To ensure your pillows return to their original shape quickly, simply tap the pillows or expose them to sunlight for a few hours. This will help them achieve their full thickness and flexibility.
【Design】
Choose from a variety of colors, patterns, and sizes to perfectly match your outdoor décor. Renovate the look of your balcony, sofa, yard, and garden with the style and comfort you desire. Select the design that best complements your space and elevate your outdoor living experience.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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